TCS offers FREE delivery on watch orders over R1000 to all main centres. (Cape Town, Johannesburg, Durban, Pretoria and East London). For watch orders under R1000 there will be a R100 delivery charge for main centres. For regional areas, there will be a shipping charge for R150 - this includes small towns or farms (If an incorrect shipping location fee is selected, TCS will make contact to advise you of this).
Collection in Johannesburg (Isando warehouse)
You are able to collect your purchase from the Isando warehouse in Johannesburg. The warehouse address and collection invoice details will be emailed to you once your order is ready for collection - this is done to ensure that your order will be ready. Please note that we do not offer same day collections as it does take time to process orders.
Please note that there might be a delay in order processing during the Black Friday/Festive season due to high sales volumes (an extra few days might be required for order processing or for our courier once an item is dispatched). We will try have your order with you as soon as possible but TCS can not be held responsible for delays with are either unforeseen or out of our control (This includes third party contractor issues and load shedding). If an order is intended as a birthday gift or special occasion, please ensure your order is placed well in advance. Under no circumstance will TCS be liable for same day delivery.
TCS strives to fulfil orders as soon as possible. Under normal circumstances, the time it takes for a local order from when an order is placed until it is dispatched for delivery, is 1-2 working days. (Once an order is dispatched it may take between 1-3 working days).
Approximate time taken from dispatch to the receipt of goods (once a courier waybill number is received)
• Major Centres via Express Courier: 1-2 working days
• Regional Areas via Express Courier: 2 to 3 working days
If an item is out of stock, an email notification containing a stock ETA will be sent to you. You will be given the option of either waiting for the item to return into stock or requesting a refund.
You may be requested on delivery to produce your ID and / or credit card for fraud prevention purposes. Also please note deliveries will only take place during business hours during the week between (8-30am and 5pm).