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Terms and Conditions

Welcome to TCS. By using and purchasing via the TCS website you confirm that you have read the terms and conditions regarding the conduct of parties accessing or using the TCS website to trade and that you agree to be bound by these terms and conditions.

Please note that should you not agree to the terms and conditions stated below, you may not use the TCS website. The site is managed in the Republic of South Africa and promotes the sale of various branded product lines. Purchases made from the site are subject to the terms and conditions of this agreement. By shopping or browsing on this site, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this site.

Terms of Use of the TCS Website

The TCS website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without the prior written consent of TCS.

Disclaimer Of Warranties And Limitation Of Liability

By visiting the TCS website site on the Internet you agree that using this service is entirely at your own risk. The site and its contents are provided on an "as is" basis and TCS makes no representations or warranties of any kind.

TCS cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website where such liability arises from the gross negligence or wilful misconduct of TCS or authorised representatives. TCS can not be forced to honour incorrect pricing under any circumstance whether it be cause by human error or a system fault. Discount coupons may be offered on selected Casio products but further discounts/coupons on daily deal products are prohibited.

The Information expressed and displayed on this site should not be regarded as the opinion of TCS. Potential clients are encouraged to consult professional advice before taking any course of action related to information displayed on this site. To the full extent permissible by South African law. TCS (Webinomics Online Solutions), its directors, employees, suppliers or service providers disclaims all representations including the accuracy of content or information, products or services.

TCS does not guarantee that the services provided by the site will be uninterrupted or error free, or that the website, its servers or e-mails sent from TCS are free from viruses.

TCS (Webinomics Online Solutions (Pty) Ltd), their directors, members, employers, employees and suppliers shall not be liable for any loss, damage or expense which may be suffered.

By accepting the terms and conditions you indemnify TCS from any loss or damage suffered, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded.

TCS's liability whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time more than the monetary value of the items purchased with regards to any dispute.

Product Warranties

All goods sold by TCS hold a warranty which is held by James Ralph (Pty) Ltd) - www.jamesralph.com. Should an item become faulty within the warranty period, simply inform TCS and we will advise you on the nearest repair centre. Items which fall within the warranty period is to be sent to the relevant service centre at the clients cost and not TCS's. Please note that should any goods be tampered with by anyone besides the manufacturer's representative or should the goods be operated on outside the manufacturer's specified ranges, the warranty falls away. Please note that you will be required to produce proof of purchase or the warranty card. The warranty for watches only applies to the inner workings of a watch and not the strap, glass or casing.

Delivery Times

Please note that there might be a delay in order processing during the Black Friday/Festive season due to high sales volumes (an extra few days might be required for order processing or for our courier once an item is dispatched). We will try have your order with you as soon as possible but we will not be held responsible for delays with are either unforeseen or out of our control (This includes third party contractor issues). If an order is intended as a birthday gift or special occasion, please ensure your order is placed well in advance. Under no circumstance will TCS be liable for same day delivery.

TCS strives to fulfill orders as soon as possible. Under normal circumstances, the time it takes for a local order from when an order is placed until it is dispatched for delivery, is 1-2 working days. (Once an order is dispatched it may take between 1-3 working days).

Parcel Insurance

TCS is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout. If insurance is unselected at checkout and your parcel is stolen, TCS will not be liable in replacing or refunding of the order.

*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.

Applicable law

The TCS website and all communications and transactions concluded using the website, are governed by the laws of the Republic of South Africa.

Invitation to do business

The products which are displayed on the TCS website is seen as an invitation to do business with TCS. Transactions are only confirmed when TCS has accepted your transaction and the acceptance is communicated to you via email or telephone call. Please note: if an item is out of stock at the time of a credit card transaction - a full refund will be applied to your order.

The price of any products sold through TCS including shipping costs shall be relayed to you at the time of your order however, if your location is a very regional location an extra delivery charge may be levied. By visiting the TCS website you agree that the terms and conditions will be applicable to all further transactions and website visits.

Stock

TCS will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that listed products are removed from our website. However, we cannot guarantee the availability of stock and we will only be liable for delivery of the products when the products are available. When products are no longer available after conclusion of a sale, TCS will notify you and you will be entitled to either selected another product or choose to receive a refund of the amount paid by you.

Cancelled orders and unwanted goods

You have 7 days the "day after" the day that the goods are received under the distance selling act from arrival of the goods to cancel your contract. The goods must be returned to us in the condition they were despatched, complete with all packaging and in a re saleable state. The goods remain YOUR responsibility until they are received and signed for by us.

Cancellation/Return of unwanted orders/items incur a 10% handling fee to cover processing/handling fees.

If an unwanted product is returned for exchange for a different product the customer will be charged or refunded any price difference plus return shipping.

Electronic communications

When a user visits TCS or sends e-mails to TCS, you are consenting to communicating with us electronically. TCS will communicate with you by e-mail.

User Information

When purchasing products, you are required to provide TCS with complete and accurate information about yourself and you agree that the information provided to TCS is correct. Purchasing from TCS is restricted to persons over the age of 18. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing fraud.

Our Rights

We reserve the right to: Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change these conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control. Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Security Policy

Paygate process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate Paygate to obtain confidential information. Paygate payments is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Paygate's internet servers are protected by firewalls and intrusion detection systems. The Merchant does not have access to credit details. Paygate continually reviews and enhances its security in line with technological changes.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to TCS and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by TCS for any civil action or any legal action deemed necessary against me.